I just enjoyed a fabulous showstopping return to the HLA 2019! It was so great to see so many people at Walton Hall, which is such a magnificent venue. The ‘showstopping’ theme was also very well done, a huge congratulations to the organisers for another successful event!
The conference is a great occasion for Carn to showcase our lottery software. This year was particularly positive given the changes we have implemented and the developments we are undertaking. If we didn’t get a chance to chat, let me introduce you to Flexible Play and our new mobile phone app.
Flexible Play is a new way for players to play. Instead of sticking rigidly to £1 per week, you can give more payment options which entitles them to extra plays per month. Full control for Flexible Play rests with the hospice. You can offer £5.50 per month (offering 14 extra plays per year) or £9.00 per month (offering 56 extra plays per year). You can also offer something else in between.
It is very easy to set up and assign players to the Flexible Play option of their choice. There is no additional cost to your hospice for the Flexible Play option.
We are also developing a mobile phone app for your lottery players which will fully integrate with LotteryMaster. Players can see their balance, change their personal details, view their payment history and receive instant win notifications.
As the app develops, we will add functionality to accept payments.
The response from the conference was very positive for the app. As technology improves, we must improve to keep up and keep hospice lotteries relevant.
This is a quick peek at what it will look like. Please keep in touch with us to receive future updates about this and all other LotteryMaster news!
It’s almost a fortnight ago now, although it seems much shorter, since Deborah and I attended the annual HLA Conference at Woodland Grange hotel in Leamington Spa. It was a departure from Stratford upon Avon in recent years, but it was a grand setting and a lovely change of scenery.
Taking place over the course of two days, the conference is a great chance to catch up with our current users, chat to new customers and showcase our software to all.
We also enjoyed chatting to other fundraising providers about forming potential partnerships.
The Theme for the annual HLA
There was a pirate theme for the conference this year, with requests for each person to take away at least one “golden nugget”! Carn Software were happy to provide just that with our latest software offering, a HospiceMaster demonstration.
However we were offering an alternative nugget of pirate treasure in the form of a Tunnock’s tea cake.
Neil Kelly and Deborah Lee will be on site in the exhibition area ready to answer any questions you have about our current software – LotteryMaster and DrawMaster!
There will also be a chance to have a look at our soon-to-be released software – HospiceMaster!
Carn Software has designed HospiceMaster, our latest fundraising solution, specifically with your hospice in mind.
It is a comprehensive package, which fully integrates with LotteryMaster for a seamless, all encompassing fundraising administration solution.
HospiceMaster provides the tools your hospice needs to build and maintain lasting relationships with your supporters.
Essentially, our software will save you time and money by streamlining all your administration tasks into one easy to maintain package.
HospiceMaster will record the details of all donors, lottery players, supporters, events and payments, giving you a comprehensive reporting facility to help boost your fundraising activities and raise the profile of your hospice.
See you there!
If you are currently using either our LotteryMaster or DrawMaster packages, it would be lovely to catch up with you and find out how you are getting on with your lotteries and what your plans are for the coming months.
We are committed to providing your hospice with our first rate service every step of the way.
We hope to see you next week – please do pop by out stand to say hello to Neil and Deborah!
Neil Kelly and Deborah Lee will be in attendance at the Carn Software stall to demonstrate the LotteryMaster and DrawMaster software and also answer any questions you have. It’s also a lovely chance to catch up with our current customers and have a chat – please do pop by the stand and say hello!
Look out for Neil Kelly’s full conference report on his return in September!
Sometimes if a procedure is only carried out once a year by a user in GiftWise, it can sometimes need refreshing. Therefore, it is always handy to have a quick demo to refer back to. I thought I would create this short video to demonstrate how to add a new Tax Rate.
In GiftWise for Parishes at the start of the new financial year users are required to set up the parameters for the new tax rate. Take a look at this video to see the series of short steps that are involved.
Social media is a communicative resource ready and waiting for businesses like us connecting with their customer base. YouTube was the final avenue we felt needed exploring as we have a lot of video content packaged with our products already e.g. video tutorials.
We will also showcase products here to new customers like the DrawMaster video in our previous blog entry.
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Do you run a “Summer Super Draw” or a “Mid Summer Draw Raffle”?
These extra Super Draws can raise much needed funds for your hospice, perhaps enough to cover the full cost of your day hospice for a month.
Easy Super Draw
Our DrawMaster software was written specifically for these super draws and it works in four easy steps:
Setup (import mailing house spreadsheet)
Wait for the tickets to arrive at the hospice
Enter the tickets using the ticket number
Draw the winning prizes
I’d like to expand on the steps.
Your mailing house sends out the raffle tickets, they send you a spreadsheet containing name/address/ticket range for each player and we import this file into DrawMaster
Wait for the tickets coming in.
From the mailing house data, DrawMaster knows the ticket range each player was sent, so data entry is very easy. Simply enter the ticket number and DrawMaster will display all of the tickets in the range for that player.
DrawMaster uses a tick box system to record tickets
If a ticket is sold to another player, you can add “other” personal details to the ticket
DrawMaster can record extra donations (Gift Aid and non Gift Aid)
DrawMaster can record if a donor would like an acknowledgement letter
Once all of your tickets have been entered, the winner is picked at the touch of a button
Take a look at our short video demonstration here.
All of our DrawMaster users have already started their summer super draw campaign, make yours easier with DrawMaster!
Each year we receive many support calls from FundsMaster users concerned about carrying out the End of Year or Year End Routine function. Most worry that they will either lose or damage their data. Some are simply unsure of what the routine actually does and/or assume that it is a highly complex procedure. This post will hopefully answer any questions you have about it. In truth, it is very simple.
Remember – there is nothing to fear about the end of year!
**The most important step before carrying out the end of year routine is to backup your data**
We recommend taking backups on 2 separate USB drives. Once you have done this, there is nothing to worry about. You always have the option to restore your data back to its pre-End of Year Routine state.
Q: What does the End of Year Routine do?
A: The End of Year Routine deletes all reconciled credits, debits and Inactive Funds (Funds no longer required in the Next financial year). It transfers the current balances on your bank account/s and funds to the opening balances for the new financial year and automatically advances the dates of your financial year. Any unreconciled credits or debits are carried forward and the final balances in the inactive funds are transferred to the School Fund.
A more detailed explanation of the Year End Routine Routine can be found on page 40 of the FundsMaster manual located on your FundsMaster CD.
The End of Year Screen has 3 checks to confirm you are ready to click!
If you are still unsure of any aspect of the End of Year Routine, please call 0845 345 1002. I or any of my colleagues will be happy to answer any questions.
A customer from New Caledonia in the South Pacific recently contacted us to purchase ParishRegister for his parishioners in the Diocese of Nouméa on the island. From our offices in Coatbridge (Scotland) I had several emails back and forth with him. We chatted about the lovely weather and the different time zones we were both in. I looked up New Caledonia, having not really known much about this Pacific Paradise. This was the first picture I found!
Araucaria columnaris, New Caledonia. By my LifeShow from Paris, France – NC21, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=10256278
New Caledonia is a special collectivity of France, located in the southwest Pacific and east of Australia. As French is one of the main languages there, the customer had requested the reports, which output from our software be translated into French. Many aspects of our software titles can be customised and we always work closely with the client to deliver what they want.
New Caledonia was named so by Captain James Cook, during his second voyage in 1774. Cook first sighted the islands on 4th September 1774 and he thought the north east of the island reminded him of Scotland! One may presume the photograph above is NOT from the north east!
I have put myself forward for some onsite training….I enjoyed finding out about this part of the world….